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About Payment Logistics

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ayment Logistics Limited
is a full service, family owned and operated, in-house provider of credit card processing, data security and related services. Based in San Diego, California with regional office throughout the nation, Payment Logistics caters to the most discerning merchants, payment application developers, community and regional banks, trade organizations and bankcard industry professionals. Payment Logistics prides itself on providing tangible data security solutions, pricing transparency, education and intimate one-on-one relationship-based customer service - all at a competitive price.

We believe in honesty, accountability and quality in everything we do. We answer the phone live within three rings during normal business hours and our company executives are always available to address issues in an open and straightforward manner. We focus first on our clients bottom line and trust that in doing so our bottom line will take care of itself.


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CILOGISTICS.COM was developed by Payment Logistics to assist our clients in achieving and validating compliance with the Payment Card Industry Data Security Standards in a cost effective manner while protecting their businesses from the devastating effects of a data security breach. Our dedicated and knowledgeable support staff is committed to helping your business identify key security threats and provide the tools to address them in a user friendly, hands on approach - we'll even do the mouse clicks for you!

Your business is important to you. You work hard to ensure it thrives. Let Payment Logistics help you secure your network and obtain peace of mind.

Afterall, at Payment Logistics your bottom line is our top priority!
 

Mission


Our mission is “to reinvent the electronic payment processing industry and better the businesses of our customers by providing education, transparency and superior customer service and the most competitive price available in the marketplace”. Our business has been constructed to respond to what we believe is a failure by other merchant service providers to provide customers with the high-quality customer care and consultation they deserve.

An Organization that Supports Long-term Relationships

At Payment Logistics we approach each customer relationship from a long-term perspective. We believe that true customer excellence is supported by culture and is the result of a total organizational philosophy – not by technology and tactics alone. We place great importance on hiring only skilled employees that demonstrate in their personalities a true understanding of and desire to provide exceptional customer service. This ideology acts as the foundation for our business and serves as the basis for our value proposition.

Adding Value with Education


At Payment Logistics our customers’ bottom lines are truly our top priority. By taking a proactive approach to educating our customers on advancements in electronic payments and data security, we are able to strengthen their businesses not only by reducing expenses, but also by suggesting ways to improve their top-line performance. We approach each customer relationship as a true partnership. Since the success of our business is directly related and closely tied to the success of our customers’ businesses, we strive to make sure that we act in a manner that will facilitate the growth of our customers and strengthen the health of their businesses.

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A Community-based Approach

To develop strong, intimate relationships with our customers and to build a greater understanding of the distinct aspects of each customer’s business, their needs and the type of support required in each individual case, Payment Logistics has adopted a “community-based” approach. We believe there is no replacement for direct interaction with our customers and we have organized our company to focus primarily within markets where we maintain a physical presence. Our proximity to our customers not only allows us to personally interact with them on a frequent basis, but it provides us with a better understanding of the local economy and dynamics that ultimately drive their businesses.